The AI-native venue platform, built around the front desk.
Most venue software was built for the register. Lumio starts at the front desk: calls, parties, guests and follow-ups, with Ember answering and booking alongside your team.
One booking, every screen.
A booking is created once and every part of Lumio uses it. Nobody retypes anything.
- 1
Call
Ember answers and captures what the parent wants.
- 2
Booking
The party lands on your calendar, waiting for your OK.
- 3
Guest record
The parent is saved with the call, the booking and every email.
- 4
Emails and reporting
Confirmation, waiver link, reminder, and the numbers to show for it.
What's in Lumio today.
Recording coming soon. Until then, call Joyland on (447) 223-5205 and hear Ember live.
Party and room bookings
Every party in one calendar by room. Double bookings are blocked.
Guests and follow-ups
Every caller saved, including the ones who didn't book, with what they asked and a reason to call back.
- PRPriya R. asked about weekday packagesCall back today
- MTMarcus T. wants a Sunday room for 25Call back today
- DKDana K. Jungle Room, SaturdayBooked
Emails and reminders
Confirmations with waiver links and day-before reminders, sent in your venue's name.
Reporting
Calls, bookings and revenue by day, source and room.
Venue details
Your packages, rooms, hours and rules in one place. Ember and your team work from the same answers.
What we're building next.
We publish our roadmap so you know exactly what you're paying for today. Founding venues help decide the order.
Deposits on the call
Ember takes the deposit while the parent is still on the phone.
Two-way texting
Confirm, remind and follow up by text, from the same guest record.
Running more than one location?
One login, a phone number per location and reporting across every site.
See your venue running on Lumio.
Book a demo and we'll load your rooms and packages before we speak.