Every call answered. Every party booked.
Lumio runs your bookings, guests and follow-ups in one system, and Ember, our AI front desk, answers every call and books parties straight into it. Day or night.
What brings you to Lumio?
The first venue to answer gets the party.
Parents call around. If nobody picks up, the next venue on their list usually does. That happens after closing, on your busiest Saturday, and every time your desk is checking in a line of families.
After hours
The call at 9:40 PM on a Tuesday goes to voicemail.
Saturday rush
The phone rings while your team is checking in 40 kids.
No follow-up
Callers who ask about prices and don't book are never called back.
Calls answered × parties booked = more revenue
Answer
Ember picks up as your venue, day or night, busy or closed.
Book
Right room, right package, right price, held for your team's OK.
Follow up
Callers who don't book are saved, so your team can call back and win them.
Meet Ember, the front desk that never misses a call.
Ember answers as your venue, quotes your packages and books the party while the parent is still on the phone.
- Sounds like your venue
- Your name, your hours, your tone.
- Knows your packages
- Weekday and weekend prices, rooms, headcounts.
- Books real availability
- Checks what's free and holds it before the call ends.
- You stay in control
- Every booking waits for one tap from your team.
Recording coming soon. Until then, call Joyland on (447) 223-5205 and hear Ember live.
Don't take our word for it. Call Joyland.
Joyland is our demo venue. Ember answers just like it would for you.
- 1Book a party
“Can I book for 16 kids on Saturday at 4?”
- 2Ask about prices
“What's in your weekend packages?”
- 3Ask for a manager
Hear how Ember hands off to your team with a full summary.
One system for your whole front desk.
Calls, bookings, guests and emails live on the same record. What Ember books at 9:41 PM is on every screen by morning.
Party and room bookings
Every party, every room, one calendar. Double bookings are blocked before they happen.
- Room
- Space Room
- When
- Saturday, 4:00 PM
- Guests
- 16 kids
- Status
- Waiting for your OK
Guests and follow-ups
Every caller is saved, including the ones who didn't book, with what they asked and a reason to call back.
- What they asked
- Weekday packages
- Reason to call back
- Asked about prices and didn't book.
Emails and reminders
Confirmations with waiver links and day-before reminders go out in your venue's name.
Hi Sam, your party is confirmed for Saturday at 4:00 PM in the Space Room, for 16 kids. Please complete your waiver before you arrive.
Complete waiverReporting
Calls, bookings and revenue by day, room and source, in one view.
- Mon3
- Tue2
- Wed3
- Thu3
- Fri5
- Sat9
- Sun6
Built for every kind of party venue.
Trampoline parks, play centers, water parks, adventure parks, arcades and skating rinks all sell differently. Lumio is set up for the way your venue sells.
Keep what works. Start with what's costing you parties.
Already on Party Center Software or CenterEdge? You don't have to switch everything to start.
Add Lumio
Keep your current system for admissions and POS. Lumio and Ember take over calls, parties and follow-ups.
Move your parties to Lumio
Run party and group bookings fully in Lumio now, and bring more of your venue over as new modules ship.
Built for party venues, not adapted for them.
AI at the core
Ember isn't an add-on. The platform was designed around the call.
Live in about a day
We load your venue from your website before we even speak.
Built with operators
Our founding venues shape what we build next.
Start free. Upgrade when Ember is earning its keep.
50 free calls every month, no card, no contract.
Try Ember on your real line
Let Ember take the overflow
Let Ember answer everything
Several sites, one view
Be one of our founding venues.
We're onboarding a small group of venues who want a direct line to the team building Lumio. Founding venues get locked-in pricing, white-glove setup and a real say in our roadmap.
Or just call Ember: (447) 223-5205. It picks up.